Shipping policy
Shipping Policy
Free Shipping:
Orders with a subtotal of $60 USD / $80 CND or more (before shipping and taxes) qualify for free shipping. This will be applied automatically at checkout.
Processing Time:
Orders for ready made products will typically be processed within 2-4 business days. Personalized or custom products usually take 3-6 business days from the time the order details are confirmed unless otherwise discussed.
Shipping Method
We use economy or standard shipping services to keep costs low. If you'd like to upgrade to faster shipping, please contact us before placing your order. If you have any questions we’re happy to help.
United States:
Orders ship from New York.
Flat rate: $5.75 USD
Estimated delivery: Typically 4-9 business days from shipping.
No additional tariffs or duties. All fees are prepaid before shipping.
Canada
Orders ship from Ottawa, Canada.
Flat rate: $4.75 USD
Estimated delivery: Typically 4-9 business days from shipping
No additional tariffs or duties. All fees are prepaid before shipping.
Australia
Flat rate: $9.99 USD
Estimated delivery: Typically 10 -15 business days from shipping, but please allow more time for customs processing during peak seasons.
United Kingdom & European Union
Flat rate: $7.99 USD to UK and EU
Estimated delivery: Typically 10 -15 business days from shipping, but please allow more time for customs processing during peak seasons.
*We do not collect VAT or customs fees at checkout. You may be charged additional fees upon delivery by your local postal service. If you prefer to prepay VAT and duties to avoid these charges, please place your order through our Etsy store: knottyunicorncrafts.etsy.com
All Other Countries
Flat rate: $13.99 USD
Estimated delivery: 10–30 business days from shipping, but please allow more time for customs processing during peak seasons.
*Note: Delivery times and customs processing may vary widely. We do not currently offer prepaid duty for these destinations so import or duty fees may apply depending on your location.